Patient calls answered, appointments booked

Medical and wellness clinics handle appointment scheduling, patient inquiries, and urgent requests—without adding staff.

Starting at $399/month. Perfect for clinics looking to improve patient access and reduce administrative burden.

The impact for clinics & wellness

Real results from businesses using Auralix Voice Agent

24/7
Patient access

Answer calls anytime, day or night

100%
Calls answered

No missed patient inquiries

Faster
Booking process

Streamlined appointment scheduling

HIPAA
Compliant

Secure patient data handling

Real call examples

See exactly how Auralix Voice Agent handles calls in clinics & wellness

New Patient Appointment

Patient calls to schedule first visit

Appointment Rescheduling

Patient needs to change existing appointment

Urgent Appointment Request

Patient needs same-day appointment for urgent concern

How it works in practice

Step-by-step workflows for common scenarios

Routine Appointment Scheduling

Automate standard appointment bookings

Workflow

  1. 1Patient calls to schedule appointment
  2. 2AI checks real-time availability in practice management system
  3. 3Presents available time slots based on appointment type
  4. 4Patient selects preferred time
  5. 5Appointment booked directly into system
  6. 6Patient receives confirmation SMS with details
  7. 7Reminder sent 24 hours before appointment

Benefits

  • Reduces front desk workload
  • Faster booking process
  • Fewer scheduling errors
  • Better patient experience

After-Hours Patient Inquiries

Handle patient calls outside business hours

Workflow

  1. 1Patient calls after hours
  2. 2AI answers and identifies inquiry type
  3. 3For urgent matters, escalates to on-call staff
  4. 4For routine questions, provides information or schedules callback
  5. 5All interactions logged in patient record
  6. 6Staff receives summary next morning

Benefits

  • 24/7 patient support
  • Urgent issues handled promptly
  • No missed patient calls
  • Better patient satisfaction

Insurance Verification

Streamline insurance coverage questions

Workflow

  1. 1Patient calls with insurance question
  2. 2AI accesses practice management system
  3. 3Retrieves patient insurance information
  4. 4Provides coverage details and answers questions
  5. 5Schedules appointment if needed
  6. 6Updates patient record with notes

Benefits

  • Faster insurance verification
  • Reduced front desk calls
  • Better patient information
  • Fewer billing issues

Features built for clinics & wellness

Capabilities specifically designed for your industry

HIPAA-Compliant Handling

Secure, compliant handling of patient information with full audit trails and encryption.

Practice Management Integration

Integration via Zapier with popular practice management systems, or direct calendar integration.

Appointment Reminders

Automated SMS and email reminders to reduce no-shows and improve patient attendance.

Urgent Call Triage

Intelligently identifies urgent medical concerns and routes to appropriate medical staff.

Multi-Provider Scheduling

Handles scheduling for multiple providers, considering each provider's availability and specialties.

Patient Information Management

Captures and updates patient information, insurance details, and medical history securely.

Seamless integrations

Connect with the tools you already use

Zapier

Available

Connect with any practice management system via Zapier

  • Universal compatibility
  • Custom workflows
  • Flexible integration
  • Easy configuration

Google Calendar

Available

Calendar integration for provider availability

  • Real-time availability
  • Multi-provider support
  • Conflict prevention
  • Easy setup

Before vs. after Auralix

See the transformation in your operations

Before

  • ×Front desk overwhelmed during peak hours
  • ×Patients wait on hold or get voicemail
  • ×After-hours calls go unanswered
  • ×Manual scheduling leads to errors
  • ×No automated reminders increase no-shows
  • ×Staff time spent on routine scheduling

After

  • AI handles routine scheduling, staff focuses on patients
  • Every call answered instantly
  • 24/7 availability for patient inquiries
  • Automated scheduling eliminates errors
  • Automated reminders can help reduce no-shows
  • Staff time freed for patient care

What clinics & wellness businesses are saying

"Auralix has transformed how we handle patient calls. Our front desk staff can focus on in-person patient care while the AI handles scheduling. Patients love the instant response."
DSC
Dr. Sarah Chen
Medical Director
Wellness Medical Center

Why it works here

HIPAA-compliant handling of patient information

Seamless integration with practice management systems

Reduces front desk workload during peak hours

Captures every patient inquiry, even after hours

Try it for clinics & wellness

Experience the voice agent configured for your industry

Talk to Auralix

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Simple setup process

Here's what we need from you to get started

1

Forward clinic phone number

2

Connect practice management system (if applicable)

3

Define appointment types and availability

4

Set up patient information handling protocols

Get configured for clinics & wellness

Let's discuss how Auralix Voice Agent can work for your clinics & wellness business