Building the Best AI Receptionist for Home Services in Canada
We're building the best AI receptionist for home services in Canada. We help HVAC, plumbing, and electrical contractors never miss a call, improve customer experience, and scale operations with powerful voice AI technology.
Discover our story and how we're transforming customer calls with voice AI
Our Mission
We're building the best AI receptionist for home services in Canada. We design powerful voice agents that help HVAC, plumbing, and electrical contractors handle customer calls professionally, efficiently, and reliably 24/7.
We prioritize practical deployment, measurable outcomes, and scalable architecture tailored to home services businesses' unique needs and workflows.
Our Core Belief
Every service business deserves enterprise-grade voice AI that never misses a call.
Our Vision
We are building the most trusted voice AI partner for service businesses—whether you're running a single location or scaling operations across multiple locations and regions.
Enterprise-Grade Voice AI
Advanced natural language processing, real-time speech recognition, and intelligent call routing that scales with your business.
Home Services Focus
Tailored voice agents for HVAC, plumbing, electrical, and other home services contractors.
Scalable Intelligence
From one location to thousands, simple setups to complex enterprise deployments.
Our Journey
From Halifax startup to Canada-wide AI automation partner for service businesses
Launch
Founded in Halifax with a mission to democratize enterprise-grade voice AI for service businesses
Home Services Focus
Proven results across HVAC, plumbing, and electrical contractors - transforming customer calls with voice AI
Expanding Horizons
Scaling voice agent technology to serve home services businesses across Canada
The Auralix Story
Founded in Nova Scotia by Computer Science graduates, Auralix AI was born from a simple but urgent observation: while large enterprises were rapidly adopting voice AI, home services businesses were losing thousands in missed calls and appointments.
The Problem We Solved
We noticed that home services businesses—HVAC, plumbing, electrical contractors—were struggling with missed calls during peak hours, manual appointment scheduling, inefficient customer service, and lost revenue from unanswered phones.
But existing voice AI solutions were either too expensive, too complex, or too generic for home services needs. They needed voice AI that was accessible, practical, and designed for their unique operational requirements and customer interactions.
"We believe every service business deserves enterprise-grade voice AI that never misses a call."
Our Approach
Instead of building one-size-fits-all solutions, we created a powerful voice AI platform that could be customized for different industries and business sizes.
We started with home services businesses in Nova Scotia—HVAC, plumbing, electrical contractors—and worked closely with them to understand their specific pain points, customer interaction patterns, and operational needs.
Under the hood, the Auralix platform is an API-driven orchestration layer that securely connects phone, web, payments and back-office systems.
Meet Our Founders
Two Computer Science graduates with a shared vision of democratizing enterprise-grade voice AI for service businesses.
Md Maruf Uzzaman
Co-Founder & CEO
Computer Science Graduate | AI Architect | Product Visionary
Maruf combines deep expertise in machine learning, software architecture, and automation strategy to lead Auralix AI's vision and execution. As CEO, he drives end-to-end product innovation — from research to deployment — ensuring every voice AI system is practical, measurable, and scalable for real-world service business operations.
He also oversees partnerships, GTM strategy, and long-term product direction, shaping Auralix into the most trusted voice AI brand for service businesses.
Before Auralix, Maruf worked in data and controls at a major Canadian bank, giving him firsthand experience with financial-grade security, compliance, and audit requirements. Auralix has since worked with Canadian financial institutions to design secure, API-driven automation workflows.
Core Expertise
Fardeenul Islam
Co-Founder & CTO
AI Systems Engineer | Business Process Automation Expert
Fardeen leads Auralix's technical innovation and platform development. With a strong background in artificial intelligence and business systems, he architects the advanced voice AI systems and industry-specific models that power our voice agent platform.
He ensures our voice AI solutions deliver measurable efficiency and operational intelligence for home services businesses.
Core Expertise
"We founded Auralix AI to give every home services business — HVAC, plumbing, electrical contractors — the power of enterprise-grade voice AI. Our mission is simple: no business should ever miss a call, an appointment, or an opportunity again."— Maruf & Fardeen
Our Founding Philosophy
We believe that voice AI should work for service businesses, not the other way around.
Practical First
We focus on real-world problems and measurable outcomes, not just cutting-edge technology.
Home Services Focused
Every voice agent is designed around the specific needs and workflows of HVAC, plumbing, and electrical contractors.
Scalable Growth
Our voice AI grows with your business, from single locations to multi-location enterprises.
Working with Financial Institutions
Auralix has experience designing automation workflows with Canadian financial institutions and understands the security, compliance, and risk management requirements of regulated industries.
Our Experience
- Designed automation workflows with Canadian financial institutions
- Experience aligning with bank security and compliance processes
- Understanding of OSFI guidelines and third-party risk requirements
- Familiarity with vendor due-diligence and risk assessment processes
Our Commitment
- Willingness to support risk assessments and audits
- Transparent security and compliance documentation
- Alignment with financial-grade security standards
- Ongoing support for vendor due-diligence requirements
This experience addresses the operational, financial, and information-security factors that banks and regulators evaluate when assessing third-party vendors, ensuring Auralix can meet the requirements of financial institution partnerships.
Learn More About Our Financial Institution SolutionsReady to Transform Your Phone Calls?
Join home services businesses that have already transformed their customer calls with Auralix Voice Agent. Start your journey toward intelligent voice automation today.