Tenant calls handled, maintenance requests logged

Property management companies field maintenance requests, tenant inquiries, and emergency calls around the clock.

Starting at $399/month. Perfect for property management companies looking to improve tenant service and reduce administrative burden.

The impact for property management

Real results from businesses using Auralix Voice Agent

24/7
Emergency coverage

Handle urgent requests anytime

Fast
Request routing

Emergency requests routed promptly

100%
Requests logged

Every maintenance request captured

Reduced
Call volume

AI handles routine tenant inquiries

Real call examples

See exactly how Auralix Voice Agent handles calls in property management

Emergency Water Leak

Tenant reports urgent water leak

Routine Maintenance Request

Tenant needs non-urgent repair

Rent Payment Inquiry

Tenant has question about rent payment

How it works in practice

Step-by-step workflows for common scenarios

Emergency Maintenance Routing

Handle urgent maintenance requests promptly

Workflow

  1. 1Tenant calls with emergency (water leak, no heat, etc.)
  2. 2AI identifies urgency and collects details
  3. 3Emergency work order created in property management system
  4. 4On-call maintenance team receives instant notification
  5. 5Tenant receives SMS with technician ETA
  6. 6Technician arrives and resolves issue
  7. 7Work order updated and closed

Benefits

  • Faster emergency response
  • Better tenant satisfaction
  • Reduced property damage
  • Improved tenant retention

Routine Request Management

Streamline non-urgent maintenance requests

Workflow

  1. 1Tenant calls with routine maintenance need
  2. 2AI logs request with all details
  3. 3Work order created and prioritized
  4. 4Assigned to appropriate maintenance team
  5. 5Tenant receives confirmation and scheduling info
  6. 6Maintenance completed and work order closed

Benefits

  • Better request tracking
  • Improved organization
  • Faster resolution times
  • Tenant communication

Tenant Information Management

Handle tenant inquiries and information requests

Workflow

  1. 1Tenant calls with question
  2. 2AI accesses property management system
  3. 3Retrieves relevant tenant information
  4. 4Answers question or provides information
  5. 5Logs interaction in tenant record
  6. 6Escalates to property manager if needed

Benefits

  • Faster tenant service
  • Reduced property manager workload
  • Better tenant communication
  • Complete interaction history

Features built for property management

Capabilities specifically designed for your industry

Emergency Triage

Intelligently identifies urgent maintenance issues and routes them to on-call maintenance teams immediately.

Property Management Integration

Integration via Zapier with property management platforms, or direct calendar integration.

Work Order Management

Creates, assigns, and tracks work orders in your property management system.

Tenant Communication

Sends SMS updates to tenants with work order status, technician ETA, and completion notifications.

Multi-Property Support

Handles calls for multiple properties, routing to appropriate teams based on property and issue type.

After-Hours Coverage

24/7 availability for emergency maintenance requests, reducing after-hours call volume for property managers.

Seamless integrations

Connect with the tools you already use

Zapier

Available

Connect with any property management system via Zapier

  • Universal compatibility
  • Custom workflows
  • Flexible integration
  • Easy configuration

Google Calendar

Available

Calendar integration for maintenance scheduling

  • Real-time availability
  • Maintenance scheduling
  • Conflict prevention
  • Easy setup

Before vs. after Auralix

See the transformation in your operations

Before

  • ×After-hours emergency calls go to voicemail
  • ×Property managers overwhelmed with routine calls
  • ×Maintenance requests lost or delayed
  • ×No visibility into call volume or request types
  • ×Inconsistent tenant communication
  • ×Manual work order entry leads to errors

After

  • 24/7 emergency coverage with instant routing
  • AI handles routine calls, managers focus on complex issues
  • Every request logged and tracked
  • Complete analytics on call volume and request types
  • Consistent, professional tenant communication
  • Automated work order creation eliminates errors

What property management businesses are saying

"Auralix has transformed how we handle tenant calls. Emergency maintenance requests are now routed instantly, and our property managers can focus on higher-value work. Tenant satisfaction has improved significantly."
DP
David Park
Property Management Director
Metro Properties

Why it works here

24/7 coverage for emergency maintenance requests

Routes urgent issues to on-call maintenance

Logs all requests in your property management system

Reduces after-hours call volume for property managers

Try it for property management

Experience the voice agent configured for your industry

Talk to Auralix

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Simple setup process

Here's what we need from you to get started

1

Forward property management phone number

2

Connect property management software

3

Define maintenance request categories and priorities

4

Set up emergency escalation procedures

Get configured for property management

Let's discuss how Auralix Voice Agent can work for your property management business