Privacy Policy
How we protect and handle your data with transparency and care.
Last updated: December 2024
Introduction
Auralix AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation services.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- Name, email address, phone number, and business information
- Payment information (processed securely through our payment partners)
- Communication preferences and marketing consent
Usage Information
- Service usage data and analytics
- Device information and browser data
- IP address and location data
How We Use Your Information
Service Delivery
To provide, maintain, and improve our AI automation services
Analytics & Improvement
To analyze usage patterns and enhance our platform performance
Customer Support
To respond to inquiries and provide technical assistance
Security & Compliance
To ensure platform security and comply with legal obligations
Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- With trusted service providers who assist in our operations
- To protect our rights, property, or safety
Data Security
We implement industry-standard security measures to protect your information:
- AES-256 encryption for data at rest and in transit
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
Your Privacy Rights
You have the following rights regarding your personal information:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt-out of marketing communications
- Data portability and transfer requests
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@auralixai.com
Address: Halifax, Nova Scotia, Canada
Phone: +1 (902) 555-0123