Terms of Service
The terms and conditions governing your use of Auralix AI services.
Last updated: December 2024
Agreement to Terms
By accessing and using Auralix AI's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our AI automation services, including our website, mobile applications, and any related services (collectively, the "Service").
Service Description
Auralix AI provides enterprise-grade AI automation solutions including:
- AI-powered chatbots and virtual assistants
- Business intelligence and analytics dashboards
- Workflow automation and process optimization
- Website design and development services
- Consultation and implementation support
User Accounts
Account Creation
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials.
Account Responsibilities
- Maintain the confidentiality of your account information
- Notify us immediately of any unauthorized use
- Ensure all account activities comply with these Terms
Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the Service
Payment Terms
Billing
Fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly stated in these Terms.
Payment Methods
We accept major credit cards and other payment methods as indicated during the checkout process. Payment information is processed securely through our payment partners.
Late Payments
Late payments may result in service suspension or termination. We reserve the right to charge late fees and collection costs.
Intellectual Property
Our Rights
The Service and its original content, features, and functionality are owned by Auralix AI and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Your Content
You retain ownership of content you submit to our Service. By submitting content, you grant us a license to use, modify, and display such content in connection with providing the Service.
Privacy & Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We implement appropriate technical and organizational measures to protect your data in accordance with applicable data protection laws.
Limitation of Liability
To the maximum extent permitted by law, Auralix AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.
Our total liability to you for any claims arising from these Terms or your use of the Service shall not exceed the amount you paid to us in the twelve months preceding the claim.
Termination
Termination by You
You may terminate your account at any time by contacting us or using the account deletion feature in your dashboard.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or our business.
Effect of Termination
Upon termination, your right to use the Service will cease immediately. We may delete your account and data in accordance with our data retention policies.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date.
Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you should discontinue use of the Service.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: legal@auralixai.com
Address: Halifax, Nova Scotia, Canada
Phone: +1 (902) 555-0123